# What roles I'm looking for

> Senior IC, player-coach, or hands-on leader roles in support, CX operations, and customer success.

- Topic: Logistics
- About: Andrew Dyer, customer experience and operations leader, Boston
- Canonical page: https://andyer.com/help/articles/what-roles-im-looking-for

**Senior IC, player-coach, or hands-on leader** roles in support, CX operations, and customer success. I care less about the title than about staying close to customers, tools, and the team.

- **Type:** full-time or contract.
- **Availability:** available immediately.
- **Sponsorship:** I don't require sponsorship.
- **Based in:** Boston, MA. Open to remote, hybrid, or onsite in the Boston metro area. I led a remote team across four countries for years.
- **Travel:** happy to travel up to about 15%, and more for local trips, especially to meet up with teams.
- **Reach me:** [get in touch](https://andyer.com/help/contact), email [andy@andyer.com](mailto:andy@andyer.com), or find me on [LinkedIn](https://www.linkedin.com/in/dyera/).

Compensation or anything else specific to your role? [Get in touch](https://andyer.com/help/contact) and I'll answer personally.