Help centerResultsResults at a glance 2 min read Tap a number for detailSupport quality & efficiency97%CSAT, up from under 90%, at 6,000+ tickets a monthWorkableProof 50%Lower contact rateWorkableProof $300KSaved per yearWorkableProof 3 hoursFirst reply timeWorkableProof Customer outcomesAbout +10 ptsGross revenue retention (GRR) on a $19M SMB bookWorkableProof ~30%Faster time-to-valueWorkableProof 70+NPSGazelleProof Growth & scale$2M to $50MARR growth during my nine yearsWorkableProof 25People across four countriesWorkableProof 7ICs coached into first-time managementWorkableProof ~$20KA month in add-on services purchasesWorkableProof Silver & Bronze Stevie Awards for customer service · Workable