AI-Driven CX Experiments

I created a custom, AI-powered search experience that goes beyond basic chatbot responses or keyword-matching results for a magically better UX. This utilizes a vector database, custom UX, and OpenAI APIs to enable things like summarization and natural language filtering.

The tech stack includes:

  • Pinecone.io vector database
  • OpenAI APIs
  • WordPress (self-hosted/PHP)
  • MySQL database
  • VS Code + Github for versioning

Beyond utilizing AI as a service, this is an interesting case where I also used LLMs for coding assistance. I was able to build a production-ready product (including caching, rate limits, feature segmentation by user type, etc.) through a combination of technology and prior knowledge of coding.

Visit the live site to test: functioninghuman.com (not all featured available to logged-out users)

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